Sunday, January 26, 2020

How The Economic Downturn Affected Uk Hotel Industry Economics Essay

How The Economic Downturn Affected Uk Hotel Industry Economics Essay Prior to the credit crunch which commenced in August 2007 when the European Central Bank and the US Federal Reserve put  £45bn into the financial markets (Elliott 2008 [online]), Europe, the USA and the UK were enjoying an economic boom with rising house prices and high consumer confidence (Budworth 2008 [online]). Gross Domestic Product (GDP) rose to  £381,565 Million in 2007, and household disposable income per capita to  £14,321 in the same year (Key Note 2008, p. 18). During these boom years, lending was high and borrowers able to raise large sums of money due to relaxed lending restrictions by banks. Individuals whose circumstances would have at one time barred them from borrowing were allowed to access many times their salary (Budworth 2008 [online]). Debts secured upon property were sold on to investors. Property prices thus became vastly inflated creating a bubble which burst when borrowers started to default on their loans and the value of the investments therefore fel l heavily. The huge losses by the banks leading to the collapse of Lehman Brothers in the US and the near collapse of Northern Rock in the UK meant that lending became much more difficult and banks stricter about who they lend money to. (Budworth 2008 [online]). The resulting shortage of funds due to fears about lending and lack of loans has led to a downturn in the economy, falling house prices and increasing unemployment with many firms going out of business altogether and many more making drastic savings (Budworth 2008 [online]). Further consequences include a vast increase in public spending which is predicted to take years to pay off, a predicted rise in unemployment (by the British Chamber of Commerce) to 3.2 million, wage freezes or cuts and massive job losses (The Economy News 2009 [online]). The collapse in available credit started in the USA but in these days of global trading the implications were soon felt around the world with the UK quickly facing problems. Germany, Fr ance and Italy the three largest economies in the Eurozone were officially in recession by late 2008, and others rapidly followed suit. Both Spain and Ireland have witnessed a housing bubble burst and contraction in wider economic activity (Foresight 2008, p. 7). 2.2 The Pound Against the Euro and Dollar One factor that complicates the situation somewhat is the pounds weak status against the Euro and Dollar. Sterling has lost value rapidly over the last year or so. In July 2008, one pound would still buy $2, but by November 2008 it was worth only $1.48, the lowest point for 6 years. Similarly at one point  £1 was almost equal in value to 1 Euro. While this is bad news for people buying goods or traveling outside the UK, it also means that UK goods and services become more attractively priced from the point of view of Eurozone or USA travellers (OGrady 2008 [Online]). Specifically, hotels in the UK will appear relatively cheaper since this fall in the value of sterling, and hence more attractive to inbound travellers and tourists. At the same time, it means it is less attractive for the UK holidaymaker to travel to the Eurzone or USA, and more attractive to stay at home. 3. Hotel Industry Background 3.1 Introduction The Growth Years to 2007 Hotel operators in the UK cater both to the corporate sector and consumer sector. Both are significant parts of their operations and both includes not just accommodation but also facilities such as meeting and conference rooms in the case of the corporate sector and add-on services like food and beverages for both sectors. The UK has been historically an important business destination with the growing importance of the London stock market and financial sector (Key Note 2008, p. 11). In the consumer sector most activity is accounted for by holidays and short breaks with a significant minority for wedding or party venues. The UK hotel market grew in 2008 to a value of  £11.5 billion, which is an increase of nearly 20% since 2002. This growth took place against the backdrop of a healthy worldwide economy with the global travel market recovering after the 2001 terrorist attacks (BMRC 2009, p.1). Factors influencing this growth were varied and included an increase in the number of tourists coming in to the UK in the years since 2002 and a diversification in the hotel market with increases in the budget sector as well as luxury brands. There was an increased call for upmarket brands as London in particular saw an increase in the ultra wealthy market sector for which money was no object (BMRC 2009, p.1). Other factors driving growth include the growth in internationalisation and global business, rises in disposable income, and the development of tourism from emerging economies such as former East Europe and India. The growth of the internet and online booking also paid a part as well as increased marketi ng by hoteliers (Key Note 2008 pp. 19-21). During 2008 this boom came to an end. The hotel industry was hit relatively late by the depression, and even during 2008 industry experts were proclaiming that the previous 12 months had been a time of overall growth (Cater Hotelkeeper 2009, p. 6). Occupancy rates were static in the first part of 2008, but then hotel transactions started to decline and during September 2008 occupancy fell steeply as did revenue per room (Cater Hotelkeeper 2009, p. 6). Further, developments for new hotels and improvements were cancelled and budgets reduced. 3.2 Strengths and Weaknesses of the UK Hotel Market A Key Note report identifies aspects of the UK hotel market influencing the vulnerablity or resilience to recession. On a positive note, the UK hotel market is a strong and sophisticated one with a wide range of different options to appeal to a range of different types of customer and including internationally recognised brands as well as smaller individual operators. Developments in technology and the increase of internet use over the last 10 years mean selecting and booking a trip is easier than ever before. The fact that most UK residents do not use hotels further offers an opportunity for growth, as does the potential for further increase in internet use. Restaurants attached to hotels and other such add on services provide further expansion potential. Finally, the UK is experiencing a growth in its older population, who have more time to travel. On the negative side, the hotel market is particularly vulnerable to an economic downturn as travel and trips are often seen as an area in which spending can be cut back. (Key Note 2008, pp. 48-50). Research also suggests that despite the apparently rosy outlook of the years immediately prior to 2008, the market had other issues to contend with even without recession. The long-stay leisure market (defined as those travellers staying away for five nights or more) has been in decline since 2004: the number of long-stay hotel rooms booked in 2008 was half that in 2006, at 11 million (BMRC 2009, p. 1). 4 The Impact of the Recession on the Hotel Industry in the UK: Specific Factors 4.1 Introduction This section looks at some of the factors which impact upon the Hotel industry, and why they are important. The messages are mixed. Some of the factors are detrimental to the industry while others have more positive impact. 4.1 Air Travel in Decline Although long-term growth in demand for air transport is projected, growth rates in the short to medium-term are likely to be affected by the general slowdown in the economy and by the rising cost of air travel. A market-wide study indicates that although long-term growth in demand for travel by air is expected, short to medium term projections are for negative growth in 2009 with the beginnings of recovery in 2010 (Key Note 2009, p. 10). This will have an impact upon the UK hotel market as there will be fewer travellers into the country. However, it should be bourne in mind that fewer UK holiday makers will want to holiday abroad due to financial considerations, thus boosting demand for hotels. 4.2 Collapse of the Property Market One of the hardest-hit sectors of the economy in the recession has been building as house prices have crashed and loans to finance building projects have dried up together with the market for the finished product. The UK enjoyed some of the highest periods of growth of house and other building prices, and the construction industry has been particularly badly hit by the latest recession. Developers are unable to access credit to fund large scale building schemes, so many hotel projects have been stalled (Blitz 2009 [online]). Aside from new developments, hotel owners who are unable to access further credit are also finding things more difficult. While larger operators and branded chains are able to look to the medium and long-term, over which a boom for hotel and travel are predicted due to emerging markets, smaller operators have less access to the resources which will see them through the next couple of years (Blitz 2009 [online]). 4.3 The Falling Value of the Pound The pound fell against foreign currencies until at one point in late 2008 it was worth very nearly 1 Euro. This should mean that UK services, including UK hotels and UK tourist attractions, become more attractive to visitors from overseas as they get more for their Euro or dollar. The deterioration of the global economy has certainly had an impact in reducing inbound tourism, but at the same time the pound became more attractive against the Euro: for the average visitor the cost of purchasing goods and services is approximately 10-12% cheaper than at the same time the year before (Foresight 2008, pp.1-2). Foresight predicted at the end of 2008 that while inbound tourism to the UK would fall slightly with a growth of -0.7, spend would increase by 2.4%. It should also be considered that a falling pound makes it less attractive for the UK holidaymaker to leave the country as prices across Europe will become more expensive (Foresight 2008, pp. 1-2). VisitBritain, the body which aims to promote UK tourism, has launched a  £6.5 million advertising campaign outside the UK to promote the affordability of Britain as a destination. However its calls for this investment to be matched by the UK government have not so far been successful (Mintel Market Reforecasts, 2009 [online]) 4.4 Oil prices A further factor is the price of oil, as this dictates the cost of air fares. Increased oil prices lead to raised surcharges on airfares and hence to higher flight costs. The cost to the airline is also considerable if the price of oil is high they cannot simply pass it all on to the customer. A Key Note market report noted that when prices were over $120 a barrel BA said it would find it hard to break even, easyJet commented that a rise of $1 adds  £2.5m to its operating costs, and Ryanair predicted extra costs of Euro 400m (Key Note, 2009, p. 11) Higher prices lead to a decrease in inbound flights, but equally to an increase in the number of UK residents holidaying abroad who might then consider staying within the UK. The price of oil fell from a high of nearly $150 a barrel in June 2008 to under $55 in November 2008. Oil price falls, however, can be bad news if the fall in price is due simply to a stagnant market (Foresight 2008, p. 6). 5. How the Recession has hit Specific Areas of the Hotel Market 5.1 Overview 2008 has certainly seen a fall in the market, and predictions for the next few years to 2012 are gloomy. Early 2008 showed positive trading in UK hotels, but the second half of the year had a significant deterioration with what Robert Milburn, of Www.cater.com, called fragile and volatile conditions in the trade. Numbers of overseas visitors dropped by 5% between April and June 2008, and lead-in times became shorter, with 1-2 weeks being the norm rather than 4-6 weeks. A fall of 1.8% was predicted for 2008, but the recovery in 2009 which was also predicted now seems unlikely (Key Note 2009, pp. 62-63). With rising unemployment and fears about job security, there is not simply less money to spend on luxuries such as holidays and hotels, but also an increasing perception amongst consumers that they should make do and mend; the spendthrift attitude which characterised the 1990s and years to 2008 has been replaced by a notion that one should save rather than splurge. Even by the end of 2008, predictions were being made that 2009 will see less tourism overseas than in 2008, a situation which has occurred only twice in the last 40 years (Foresight 2008, p.3). Mintel predict a significant drop in the hotel market which will take some time to recover from, based on figures from the International Passenger Survey and trade sources. Their figures for revenue raised per available room also indicate that the hotel sector is struggling in both London and the regions (Mintel Market Reforecasts 2009, [online]) In the hotel industry worldwide, occupancy rates are declining and revenue per room are also dropping (FT.com 2009 [online]). Average room rates in the UK have dropped to around  £100 per night and demand is low (Blitz 2009 [online]). It would seem at first glance that the industry faces a challenging time during 2009 and into 2010 at least, however there is also some positives; holidays are seen by the consumer as very important, and the UK is perceived by holidaymakers around the world as an excellent destination (it is the 6th most visited country world wide and is ranked forth in the Anholt-GfK Nations Brand Index in terms of Tourism (Foresight 2008 p. 8)). Mintel predict that while holidays will be reduced by consumers they will not be cut out altogether and the average family will continue to take one main holiday per year as this type of break has become ingrained in the consumer mindset as more of a right than a privilege (Mintel Market Reforecasts 2009 [online]). Whereas t he overseas holiday market will fall slightly in 2009 and 2010, the UK market will simply stagnate (Mintel Market Reforecasts 2009 [online]). The following sections examine events in and predictions for particular sub-sections of the hotel market in the UK. 5.2 Business Travel As the global recession deepens, business travel will suffer. Companies who remain in business will seek to cut their expenses by reducing spend on business travel, cutting trips to the absolute minimum and using cheaper hotels (Foresight 2008, p. 7). The 2009 Key Note report notes that domestic business travel within the UK, which also impacts upon hotel usage, will also decline. The market is expected to increase very slightly from 2011, but will remain generally static over the 2008 to 2012 period. Inflation will lead to a marginal increase in expenditure, but as inflation affects all sectors, should be discounted. See Table 1: Forecast UK Market, Domestic Business Travel, 2008-2012 2008 2009 2010 2011 2012 Trips (000) 18,500 18,300 18,000 18,200 18,500 Percent change year on year -3.1 -1.1 -1.6 1.1 1.6 Expenditure ( £M) 4550 4590 4600 4670 4800 Percent Change year on year 0.4 0.9 0.2 1.5 2.8 Table 1: domestic business travel in the UK excluding those trips which do not require an overnight stay (adapted from Key Note 2009, p. 29) The same report shows that the forecast for inbound business travel people travelling from overseas to carry out business in the UK is also poor. The rate of growth in 2008-2009 slowed as the world economy slumps. While the rate does not actually go into decline, it slows to near 0. (Key Note, 2009, pp. 29-31). 5.2 Consumer (Non-Business) Travel The domestic travel area offers some possible positives for the industry as a whole. It is arguably the case that tourism and the hotel industry in the UK are better placed to withstand the results of a recession than either other industries or other holiday destinations. The reputation of the UK as a whole is very strong as a destination, as is that of England in particular.A 2008 survey by Visit Britain of 614 respondents based in the UK who regularly take short breaks reported that 9 out of 10 people consider England when choosing a short break. The branding of England has improved over the course of this tracker study, 58% of respondents say it is their favourite holiday destination considered. It is considered easy to get around and seen as having beautiful scenery (Visit Britain 2008, p.2). Short breaks account for almost 2/3 of breaks taken in the UK, so these findings are significant for the industry as a whole. (Bainbridge 2009, p. 1). Another consideration is the rising concern with being green and the impact of frequent air travel on the environment (Bainbridge 2009, p. 1). Consumers who want to reduce their carbon footprint and impact upon the environment are increasingly opting to stay within the UK (Bainbridge 2009, p. 1). What Bainbridge does not highlight, however, is that the new concern for green issues is not completely beneficial. Tourists from overseas will be equally concerned to cut their travel abroad, so this could also reduce inbound tourism into the UK. Research is conflicting with some showing that interest in saving the environment is fairly low priority for the majority of consumers and other studies confirming the idea that green issues will become increasingly important (Key Note 2009, p. 49). Hoseasons, the self-catering leader, also take this view, claiming that more people are choosing to holiday in the UK because of a demand for a green and alternative to flying abroad. Similarly, the fer ry lines entered 2008 assuming that demand would increase for their services as a greener alternative (Key Note 2009, p. 49). 5.3 Short Breaks A 2009 report confirms that although the market for UK short breaks taken by UK residents is not forecast to grow much over the next year or so, nor is it expected to fall. Key Note predict the following (Table 2): 2008 2009 2010 2011 2012 Volume of trips (in Millions) 55.0 57.0 60.0 60.0 62.0 Value ( £M) 8,000 8,700 9,300 9,500 9,900 Table 2: Forecast UK Short-Break Holiday Market Key Note also point out the conflicting factors at work in the non-business UK short break holiday market. It has been mentioned that holidays are very important to the UK public, moreover a short break can be taken where a long one might be rejected. However, research also suggests that while the main holiday is sacrosanct, short breaks are easier to do without, but this might relate to overseas breaks rather than UK ones. To further complicate the issue, as people are increasingly slow to sell their properties they might be expected to treat themselves to more short holidays rather than suffer the cost of moving house. The poor sterling rates also encourage people to stay within the UK for these breaks. On the other hand, family finances are being squeezed by job losses and the psychologies of a recession, and could deter people from spending on any kind of holidays. Overall there is no way of knowing whether an economic downturn is good or bad news (Key Note, 2009, p. 49) 5.4 Budget Hotels and Holidays 5.4.1 Overview The UK has the most expensive rates for hotels in Europe, and average prices rose by 12% in 2007 to an average of just over  £100 per night. Londons exceptionally expensive rates influence this figure (Key Note 2009, p. 50). Against this background, and bearing in mind the recession, a move towards increasing the number of budget hotels seems inevitable. Previous expansion in the hotel industry has concentrated on the luxury end of the market with the growth of boutique hotels and the interest in catering to the super-rich. While this seems unfortunate given the recession, it is not obviously a bad strategy as historically the luxury market has been shown to reflect the economy more slowly than the rest of the market. (Key Note 2009, p. 92) In October 2007, Marriott estimated the growth in revenue per available room at between 5% and 7% in 2008; however, by May 2008, this had been revised to between 3% and 5%. As clients reduce their spending, it is likely that over-supply will be seen in the market and this will lead to some brand rationalisation (Key Note 2009, p. 92). One predicable result of the recession is to increase interest in budget holidays and cheaper hotels. The Visit Britain survey of UK residents who take short breaks reported in March 2008 that price had now overtaken other factors in choosing where to stay (Visit Britain 2008, p.2). This is likely to increase as the UK moves deeper into recession. The budget hotel market was under development even before the recession set in. Established brands such as Travelodge and Premier Inn expanded their operations, and they were joined by the Purple Hotels from the Real Hotel Group. Hilton also developed plans for a budget hotel chain, and CitizenM, a design-led brand, was developed. Other brands include Nitenite and Yotel, built at low cost using prefabrication techniques. The growth in the market has led to further segmentation in the sector with introduction of upmarket tiers to the budget range (for example Holiday Inns Express brand (Key Note 2008, p. 16) A Key Note report written at the beginning of the recession predicted that the mid-range hotels would be the main casualty of shrinking demand. The problems with the economy were exacerbated in the hotel industry by the recent increase in energy and food costs ( Key Note 2008, p. 11) 5.4.2 Business Budget Hotels As Bainbridge points out, budget hotels have benefited by both business and holiday customers downgrading in the recession. Some budget hotels have increased the range of facilities they offer to includes free wi-fi, breakfast and similar to accommodate a new business clientele. Whitbreads budget chain, Premier Inn, for example (the UKs biggest hotel brand) is upgrading its rooms with flat screen TV, air-conditioning and Freeview, and has seen sales for its business account scheme increase 36% over the previous year to February 2008. (Bainbridge, 2009, p. 1). This increase in the number of business travellers using budget hotels since the start of the recession in 2008 is corroborated by research by BDRC in 2009. They report that budget brands are consciously aiming to compete with mid-market brands by strategies such as the ones mentioned above. This drive has been rewarded by better standing in business advertising awareness for the budget hotel brands. (BDRC 2009 [online]) Key Note also report that mid-market business hotels are likely to suffer as they are positioned between the value and luxury hotel options, and what they call tiering, or introducing of levels in to the budget range, will also affect the mid-market brands (Key Note 2009, p. 92). 5.4.3 Consumer Budget Hotels For the non-business traveller, accommodation quality is very important in UK breaks. While travellers abroad endure less than perfect accommodation because costs are low and the weather good, within the UK they demand better quality. One issue is that bed-and-breakfasts and guest houses are notoriously prone to poorly-run individual establishments, leading to calls for the market to be tightened. However the budget hotel sector has grown and has mopped up some of the non-business market as well. The fact that there are many chains available in this sector means travellers can be reassured regarding expectations and quality as they are buying into a brand name. This is particularly true in London a popular choice for consumer short breaks where hotels are notoriously expensive (Key Note 2009, p. 50). 5.5 Staff and Recruitment Impact The recession has had a severe impact on the hotel recruitment market, and it is unlikely to recover before 2010. Job cuts look set to reach 600,000 as businesses and consumers cut spending. The Chartered Institute of Personnel and Development warned of the toughest year in more than 2 decades, and their predictions were backed up by a survey of 150+ senior management in the hotel industry carried out by the recruitment specialists Admiral Group which revealed that over 2/3rds of those surveyed were going to delay recruitment decisions, and put fast-track graduate programmes had on hold (Sharkey 2009, p. 7). These findings are reiterated by the results of a study by Deloitte in 2008 which predicted that the downturn could cut new jobs in the sector by 100,000 with a corresponding dramatic shrink in the UK tourism industry. A recession could see a  £11b reduction in the economic input by visitors to the UK, currently worth  £114b or 8.2% of the UKs GDP. The British Hospitality Ass ociation also criticised the lack of help from the Government (Thomas 2008, p. 9) One less gloomy prediction is that the recession will have less impact as the hospitality market in general and the hotel market in particular is more diverse than in the past, with some opportunities actually being created particularly in the casual and budget dining and contract catering sectors. This is reinforced by a survey carried out by the British Hospitality Association which shows that the contract catering sector has grown and will continue to do so in the recession (Druce 2009, p. 7) 5.6 Room Occupancy and Prices Room occupancy rates the percentage of nights that hotel rooms are in active use have been increasing since 2005. This is good for hotel operators as it allows them to repay investments and reap more return for their money. In 2007 there was a 1% point rise in domestic occupancy (61% in 2006, with the 2003 rate being 59%). This pre-dated the recession and was a result of the strength of sterling at this time (Key Note 2008, p. 14) Returns in terms of paid accommodation in the UK show a surprising result. Gains were still made in 2008, and a report by Deloitte showed that in the early part of the year revenue per room grew strongly (Caterer Hotelkeeper 2009, p. 6), which is unusual as the recession started to set in during this year for most parts of the UK economy. However, this seems to be a function of gains made at either end of the booking season. Early bookings would have been made before worries about the economy set in, and late bookings made might have been as a result of last-minute demand and hence prices paid were higher (Key Note 2008, p. 15) 5.7. Smaller and Specialist Sectors The result of the recession can also be traced in the smaller and specialist areas of the UK hotel market. For hotel operators, boom areas in these sectors are not necessarily a good thing, as will be shown. 5.7.1 Activity Holidays Activity holidays overseas were enjoying a boom in recent years, however for the next few years the market is predicted to grow less rapidly, whereas activity holidays in the UK are predicted to rise. In 2010 for example the total no of activity holidays in Millions taken by UK residents was predicted before the recession at 11.5; this was revised to 10.8, with 2011, originally predicted to total 12 million was revised to 11.4. By contrast, predictions about UK activity holidays have been revised upwards: the 2011 level was predicted at 5.0 million, and this was revised to 5.3 million. (Mintel Market Reforecasts 2009 [online]). The impact for hoteliers is mixed. If the holiday involves hotel stay, then the news is good; however if the accommodation is self-catering the hotel operator will lose out. 5.7.2 All-Inclusive Holidays All inclusive holidays, a sector which has been in decline in recent years due apparently to the increasing ease of online booking and ease of finding information, are now predicted to rise over the short-term as they allow all holiday costs to be known in advance and paid for up front. Both Thomas Cook and TUI are aiming to increase their all-inclusive capacity (Mintel Market Reforecasts 2009 [online]) 5.7.3 Camping and Caravaning Holidays This sector enjoyed a boom in the 1960s and early 1970s but with the advent of cheap overseas package holidays has been in decline. However, Mintel predict that these holidays are an attractive option for the budget conscious consumer, and will benefit from the increase of families who elect to stay in the UK in 2009 and 2010 for financial reasons. They point out that the Camping and Caravanning club had their best ever year for recruitment of new members in 2008 (Mintel Market Reforecast, 2009 [online]). Domestic camping holidays are predicted to do rather better over the next couple of years before the long-term trend towards decline reinstates itself. The growth in this area is not good news for the hotelier, as by definition a stay in a hotel is ruled out for this holiday type. 5.7.4 Others Other sectors, for example boating holidays, have also been affected. Even where the market remains buoyant boating and luxury holidays growth prediction has been downgraded and is expected to occur at a slower rate than predicted (Mintel Market Reforecasts 2009 [online]). Sectors of the UK market which are predicted to do well include coach holidays within the UK which are seen as a budget option and so are fairly resilient to an economic downturn, and heritage tourism as well as holiday centres like Centre Parcs. Mintel see the latter as particularly resilient as they are both percieved as a budget option and are attractive to the UK consumer as they offer pay in advance all-in-one packages. An increase in coach holidays is also good to some extent for the hotelier, although the bulk of coach holiday operators chose low-cost hotels where price margins are cut very low, as the coach holiday is seen as a price-conscious alternative to the consumer. 6. Lessons Learned from Previous Economic Downturns The last time a recession occurred in the hotel industry was in the wake of the 2001 September 11th terrorist attacks on the Twin Towers in New York. The Sept 11th attacks and anthrax scare which followed caused uncertainty about the short and medium-term economic futures and had an impact upon travel and tourism plans leading to a reduction in hotel use and travel. In the US these areas, along with airlines were significantly affected in the aftermath of the terrorist attack. (Mintel Market Reforecasts, 2009 [online]). In the recession of the early years of the 21st century, the response to the challenge was to discount room rates heavily, however this strategy was of questionable use. The heavy discounting was intended to boost occupancy level, however this necessarily led to less profitability and income; it took years to recover from this as consumers became used to the lower prices. As Bloss (2009) points out, the tactic is also very easy to copy by competitors and hence a risky one. 7. Conclusion. The UK hotel market has certainly been affected by the economic downturn. The above looked at the background to the recession and how it has affected the corporate and consumer sector. While the sector has certainly been impacted with job cuts, slower, stagnating or declining predictions and less building projects, there are some positives for the UK market as holiday makers elect to stay at home rather than travel abroad.

Friday, January 17, 2020

Dear Rebecca and Jessy Essay

Let me start by saying congratulations on your recent engagement. It is an honor being your mother and your future mother in law that you both would like advice on how to effectively communicate in your relationship. In taking an interpersonal communication course, I have learned several concepts that I would like to share with you throughout this letter. I feel that it is only right that I share information I have learned for the marriage you have ahead. I know that you are newly engaged, and this information will prove to be of use in your relationship. It is important that interpersonal communication become the building blocks between both parties. This will highly effect how you interact with one another. It will also impact you listening and speaking skills. The fact that we have been communicating all of our lives does not mean that we do it well. (Sole, K, 2011 ch1.1). It is important to know the main principles and misconceptions in effective interpersonal communication. This is a start to understanding each other. The word communication originated from the Latin word â€Å"communico†, which means â€Å"to join or unite,† â€Å"to connect,† â€Å"to participate in,† or â€Å"to share with all.† These meanings are the goals of improving interpersonal communication. As you too are a newly engaged couple, it is important to be able to do all the above meanings. People have desires to be able to connect, participate, and share with others. Interpersonal communication cannot be avoided. Rebecca be sure to express your emotional barriers with Jessy, talk to him now about your suspicions or concerns about your relationship. Rebecca and Jessy, my first word of advice to you in this new marriage that you will embark upon is to identify barriers that will affect your interpersonal interaction. First address any physical barriers that you think might be an issue now or later on in the marriage. Sit down and figure the challenges that you feel may make a difference, discuss the issues that may be a barrier with one another. For instances being away from family that live in other places, children if that is something you both want, what if a parent gets sick what is the plan for that. S it down and talk about things that are near and dear to you like political, religion what are each other views that a married couple should discuss. In this letter of advice before you Rebecca and Jessy get married. I will cover many areas of interpersonal communication. The first will be describing the process by which self-concept is developed and maintained. Understanding the process in which self-concept is developed and maintained will assist both of you in relating and communicating with one another in an effective manner. This comes by the knowledge that we gain from the world, family, peers and others. Next, you will understand how perceptions, emotions, and nonverbal expressions affect interpersonal relationships. Not speaking to your mate or even showing nonverbal communication can be harmful to your marriage. What is your perception of your mate? Are you able to express your emotions effectively one to another? These are questions that should be meditated on and discussed with one another. Rebecca and Jessy, you must have a good self-concept of one another to maintain a healthy long-lasting relationship. You must be willing to compromise and be willing to change for the better, where the marriage is concerned. My first advice to you both i s to understand how perceptions, emotions and nonverbal expression affect interpersonal relationships. â€Å"You can improve interpersonal communication skills considerably, though, by paying attention to your own nonverbal behavior and those of the people with whom you interact† (Sole, 2011. Sec.5.4, Para 1). We have all heard â€Å"communication is the key in marriage,† and this proves to be true in many different concepts. Having effective communication is a key to build stronger and better in any relationship. A successful marriage requires falling in love many times, always with the same person. How is this achieved? It is important that interpersonal communication become the building blocks between both parties. This will highly effect how you interact with one another. It will also impact you listening and speaking skills. Marriage is a very important step and is not to be taken lightly but I am here to offer you some sound advice on how to an effective relationship before, during and after your wedding. The advice that I will offer will help make and maintain a strong healthy relationship. Marriage is a very important step and is not to be taken lightly but I am here to offer you Rebecca some sound advice on how to an effective relationship before, during and after your wedding. The advice that I will offer will help keep, make and maintain a strong healthy relationship. Even if a person walks aro und with his or her head down all day, it signals a message that maybe this person is sad or distraught. Interpersonal  communication is the exchange of messages between two people to create shared meaning (Sole, 2011). Effective interpersonal communication is shared meaning where all individuals involved come to a mutual understanding in the exchange of words or gestures Communication is important in developing and maintaining relationships. We communicate every day and learning how to effectively do so will strengthen your relationships both personally and professionally. We begin communicating from the time we are born. As we grow and mature so does our ability to communicate. Although communication can be challenging, understanding what communication is, how each of you communicate, the power of verbal and nonverbal expressions, the ability to listen, control emotions and understanding misconceptions, there are ways to make improvements for a healthier relationship. â€Å"The fact that we have been communicating all of our lives does not mean that we do it well†. (Sole, 2011). Before you enter into a new life as husband and wife, I will give you some words of wisdom to help you continue to grow as a couple, be able to communicate effectively and be able to overcome the storms that may come throughout your relationship. Although communication can be challenging, understanding what communication is, how each of you communicate, the power of verbal and nonverbal expressions, the ability to listen, control emotions and understanding misconceptions, there are ways to make improvements for a healt hier relationship. It is important to realize why we communicate. We communicate for a reason. The primary goal of communication is to share meaning and to connect with other people. Understanding these human needs and communication purposes is essential to success as a communicator. (Sole, 2011) There are many purposes for communicating. One of the most basic purposes is to meet personal needs. Humans are social animals; we need to interact with one another. Another purpose is to learn about yourself and others, this is a process that you must continue well into your relationship, I will provide you advice on how to do this. The most important purpose in your case is to build and maintain relationships. Effective communication is the glue that will hold your relationship. While communication has been defined as an exchange of words between two or more people, understanding that communication is more than that will give you both better insights on how to communicate. As Kathy Sole (2011) discusses â€Å"Communication is not simply the exchange of words and  information; it is the means through which we share knowledge, thoughts, ideas, and feelings with other people† (2011, p. xix). Indeed, understanding that communication is more than just words cause people to view it as a complete way to expression themselves. When sharing an expression of yourself to another, it ’s imperative to realize that you are trying to get someone to not only hear but grasp your thoughts. Now that you two have a better understanding of what communication means, it will allow you to conscientiously think about more than just the words but in fact realize. The biggest thing I want you to gain from this experience is the knowledge that communication can make or break your marriage, and to have a long, successful marriage, you must keep the lines of communication between each other open. I hope my insight below can give you guidance as you embark on this amazing journey to a happy life together. Self Concept: How it is Developed and Maintained: â€Å"Self concept is a complex mix of how we see ourselves, what others have told us about ourselves, and what society says we should be† (Sole, K. 2011, 2.1). This can include how you see yourself physically: hair color, eye color, height weight, etc, or it could include how you see yourself in terms of your social personality: whether you are introverted or extroverted, how you interact or meet new people. Your self concept is learned through your communication with other people and how you see yourself, but the good news is, you have the ability to change it if you do not like it. References (2012, 05). Letter of Advice Before You Wed.. StudyMode.com. Retrieved 05, 2012, from http://www.studymode.com/essays/Letter-Of-Advice-Before-You-Wed- 990138.html Johnson, T. (2011, March). Healthy relationships lead to better lives. The Nation’s Health, 41(2), 20. Retrieved from the EBSCOhost database. Sole, K. (2011). Making Connections: Understanding Interpersonal Communication. San Diego, CA. Bridgepoint Education, Inc.

Thursday, January 9, 2020

Top Five - Anti Aging Tips - 796 Words

Top Five - Anti-Aging Tips There are five things that everyone can do today that will slow down the aging process. They are relatively quick and quite easy. As mothers and keepers of the home these are the five things that you should start doing today to keep premature aging away. After all, we may be the ones raising and caring our family but we want to look good too! 1) Wear your Sunglasses 2) Take Care of Your Smile 3) Know your Number 4) Take your Vitamins 5) Challenge Yourself Wear your Sunglasses All that squinting from the sun s rays will cause premature wrinkles to appear around the delicate eye area. Do yourself and your eyes a favor and take your sunglasses with you as you head out the door. If you are still considering going out and running your errands sans sunglasses, think about this: There is an increased risk of cataracts and macular degeneration due to sun damage that can occur. Don t forget to wear your sunglasses in the winter months too! Take Care of Your Smile One of the easiest things that you can do for yourself is to take care of your smile. That means seeing the dentist at least twice a year for your dental check-ups, brushing your teeth at least twice a day (in the morning and before you go to bed), and flossing regularly. Did you know that dental decay can lead to cardiovascular disease? In addition, use a whitening toothpaste daily to nix coffee, tea and other superficial food stains from those pearly whites. Teeth whitening kitsShow MoreRelatedPonds Product and Service Design and Innovation1883 Words   |  8 Pagesturned out to be instant hit. It was in 1987, for global market expansion, Ponds merged into Anglo-Dutch Company. In 21st century, Ponds diversified into Cold Cream Cleanser, Hydro Nourishing Cream, Nourishing Anti-Wrinkle, Triple Action Moisturiser (Anti-Wrinkle, anti-sagging, and anti-age spots, for mature skin), Eye Contour Cream (free and enriched with Vitamins and Elastin to achieve double action: Care for the delicate eye contour skin, helping reduce puffiness and smooth out wrinkles) to becomeRead Morehave been observed during the analysis, and since many of these above mentioned overlap (e.g.1800 Words   |  8 Pagesitems has been created, inspired on different references, too. The following examples will provide an insight into the occurrence of punch words in cosmetics advertisements: â€Å"Did you hear the news? New, lower prices on Pro-X, Olay’s most effective, anti-aging regimen. Check stores today and share this with your friends.† (Picture 50.) â€Å"The buzz continues! This fall Olay is introducing the first ever mass CC Cream that will leave your skin looking impeccable. Check out the latest from you beauty!† (PictureRead MoreSpa Sample Businessplan4670 Words   |  19 Pagesare provided by licensed professional counselors, therapists and estheticians who are salaried employees of Vartouhi Spa. Marketing Plan A effective spa marketing plan doesnt have to contain a prominent actor, prime-time TV placement, top notch computer glossy prints or a considerable budget. Being resourceful and proficient can be just as adequate. Business advertising doesnt have to demand riches. Many times, its individual tact and personality that seals the deal. Here’s the tacticalRead MoreWhat I Save Money While Doing Laundry Essay7475 Words   |  30 Pagesthat won t come out. When the basket is full I make my own stain fighter. Here is the recipe: 3 parts automatic dishwasher detergent, 1 part white vinegar. Make into a paste, and apply to stain. Let sit for a while then wash as usual. Now, these tips won t make your laundry disapper but they will make it cost less to do. 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